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At t u verse cable box volume.
If it s just a single channel return to the channel and see if the sound has returned.
To program your remote to control the u verse volume follow these instructions.
Turn on your tv.
You may need to turn the volume up on the at t u verse cable box.
Make sure all connections are secure between your receiver and your tv.
Your tendency is to think there is something wrong with your uverse cable box and you want to call tech support.
Press and hold the at t key on the remote control.
Then it ll control the internal volume of the stb by using the volume buttons.
Using your tv s remote control not your at t u verse tv remote control select input tv video or source to change your tv to the corresponding input.
Press and hold the menu key then press and hold the ok key.
Before calling tech support.
Release both the at t key and.
Forums us isps non cable at t u verse low volume.
Not all speeds available in all areas.
New approved residential customers only.
When you do this the max volume on the box will show as 25.
First turn your tv volume to about halfway.
First check if there is loose cables on the back of your tv sound system and stb.
When you re finished just program back for your tv.
Watch this at t u verse tv support video for common solutions if you re experiencing a problem with your u verse tv picture or sound quality.
Tune to another channel to see if the volume issue is limited to just this channel or all channels.
If necessary refer to your tv s manual to change the input.
And when you check the volume of your tv or sound system the volume is maximized.
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In fact with cable i didn t have this issue and the cable box was hooked up in exactly the same way to both tvs.
Without releasing the at t key press and hold the ok key simultaneously.
Plug your at t u verse receiver into the wall to give it power.
You have to reset the uverse remote so that it isn t programmed to control a tv.